Gone are the days when you could sell a product based solely on features or flashy packaging. Now, consumers are looking for much more. Not only are buyers interested in exceptional products, but they are also looking for businesses to provide unique experiences. How can your business keep up with this growing trend?
Companies should focus on offering a meaningful story that defines and differentiates their brand. The story needs to be informative and capture the attention of customers. For example, TOMS’s One for One story informs consumers that for every pair of shoes purchased, another pair is given to a needy child. In this way Tom’s has established an unforgettable brand message through storytelling. In conclusion, creating a brand story can play a vital role in helping define a corporation’s identity and provide a sense of community for customers.